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👤Account & Rewards

Quick Links

Register / Sign in Membership Store Credits AC Points Earn Code Gift Card Fashion Allies Affiliate
1

Sign Up & Login注册与登录

Sign-up: Sign-up Page

Login: Sign-in Page

If you checked out for the first time without signing up / logging in, our system will automatically create an account for you using the (phone / email) you filled in at checkout.

Because this auto-created account is not activated yet, you may see these messages when you try to register or log in later:

“This email/phone has already been registered”
“Incorrect account name or password”

This happens because the account exists, but has not been activated.（Kindly contact customer service.)

Can't sign in?
✅ Send us your Email and we’ll send the activation/reset email to you 💛
We recommend registering / logging in before payment so you can view orders and check your points & rewards easily.

Forgot password: On the login page click Forgot Password → enter email → reset via the email (check spam if you don't see it). Still missing? Contact customer service.

2

Membership会员等级

Different membership levels enjoy different perks and discounts. Please refer to the page below for details.

Membership Page 👈🏻 Tap to open

3

Store Credits账户余额

Check balance: Log in ( Go to Login ) → Member → Store Credit

How to use

  1. Log in and copy your Code (found under Member).
  2. Go to the cart / checkout.
  3. In Gift cards or coupon code.
  4. Paste Store Credit Code → press Apply ✅
  5. Complete checkout (pay the remaining balance if any).
Note: Store Credits do not auto-deduct. Customer service can’t apply them for you; please apply in your own cart.
🎬 Tutorial Video
How to apply Store Credits in your cart
4

AC Points积分

Check points: Log in ( Go to Login ) → Member → AC Points

Use points: In the cart, click Log in to sign in, then tick the points deduction option under Order Summary.

Some items/promotions may have restrictions. Please follow the checkout page display.

5

Earn Code回馈码

What is Earn Code?
A rebate code. Place orders in the designated zone with your Earn Code and complete payment; you’ll receive equal Store Credit next month (capped at your Earn Code quota).

Orders must be placed in the Designated Zone (Affiliate Collection):

Affiliate Collection 👈🏻 Tap to open

  • Max rebate = Earn Code Quota.
    Example: quota RM50 → you spend RM100 with Earn Code this month → RM50 returns next month (quota used up).
  • Earn Code can be used by you or shared with friends.
    When friends use your Earn Code, the rebate goes to you (and counts toward your quota).
  • Eligible for rebate: Cash payments and Store Credits.
  • Not eligible: Gift Card, AC Points.
“Cash” refers to payment methods selected at checkout, e.g., FPX Online Banking, Credit Card, TNG eWallet, Boost, GrabPay, manual bank-in, etc.

3 Steps

  1. Go to the Affiliate Collection and place your order.
  2. Enter Earn Code at Coupon Code → Apply.
  3. Pay using Cash or Store Credits.
6

Gift Card礼品卡

Gift Cards make checkout faster — no need to re-enter payment each time. Usable on Live, Website, and In-store.

Gift Card Guide 👈🏻 Tap to open

7

Fashion Allies福利计划

  • Gift Card purchases totaling RM5000 → auto-join the Fashion Allies program.
  • If you’ve qualified but haven’t received an invite, please contact customer service.
8

Affiliate推广合作

  • Currently limited releases / phases; eligibility is granted automatically by the system.
  • Those who qualify will receive an official Activation Email.
  • No manual application for now; if you receive the email, just follow the steps to activate.

© Ample Couture — “Account & Rewards” guide. If updated, please follow the latest page content.